Wiltshire and Swindon History Centre Accessibility

This history centre page is currently under construction. Some information may be missing or incomplete. Thank you for your patience.

Welcome

At Wiltshire and Swindon History Centre, we believe that everyone should be able to access our services and collections in a way that works for them. We aim to create an environment where all visitors feel welcome, included, and confident in their experience with us.

Accessibility and inclusion are priorities in everything we do. We are continuously working to improve access to both our physical spaces and digital resources.

For more details about our approach, please read our Accessibility Statement – Archives & LS 2023

Planning Your Visit to the History Centre

We’re developing clearer, easier-to-navigate information to help you plan your visit. The following resources will soon be available:

• Orientation Video – Welcome to the Wiltshire & Swindon History Centre
• Visual Story – What to expect on your first visit
• Booking Guide – How to book your visit
• Facilities Overview – What’s available onsite
• Support Equipment – Tools to assist your visit
• Access Info – Tailored guidance for:
  • Visitors with mobility impairments
  • d/Deaf, deafened, or hard of hearing visitors
  • Neurodivergent or learning-disabled visitors
  • Blind or visually impaired visitors
  • Families and young visitors
  • We are always happy to answer questions. Please contact us:

Email: 📧 accessibilityWSHC@wiltshire.gov.uk

Phone: 📞 01249 705500

Meet and Greet Support

Feeling anxious about your visit? We offer a one-to-one meet and greet service with one of our dedicated Accessibility Team members. We’ll support you before and during your visit to make it as smooth and positive as possible.

To arrange this, contact us using the details above. Our accessibility staff—Eileen, Gianna, Ian, and Sophie—are here to help.

Help Shape the History Centre Accessibility

Accessibility is a collaborative effort. We’ve created a working group so that our services can be shaped by the people who use them. If you would like to share your experiences or get involved, please get in touch. Your voice matters.

Feedback Welcome

This page and the resources it links to are a work in progress. If you spot any issues, have suggestions, or would like to share your feedback, we’d love to hear from you.

Email: 📧 accessibilityWSHC@wiltshire.gov.uk

Phone: 📞 01249 705500

Wiltshire and Swindon History Centre
Cocklebury Road
Chippenham
SN15 3QN